Extra Support & Maintenance
Choose a Support Option
Monthly Support
$49
Cancel anytime
per month
✓ 30min call per month
✓ 90mins of website updates per month
✓ Unlimited 1:1 Whatsapp messaging support
✓ A monthly email with website tips & any Squarespace updates
✓ Priority on dates for “Website Updates in a Day” packages at discounted rate of $280/day
✓ Discounted hourly rate of $38/ hr for casual website updates outside of the 90mins
MOST POPULAR
VIP Day: Updates-in-a-day
$340
10% off for multiple days
per day
✓ 90min strategy & planning call
✓ Use this day to bang out a bunch of updates &/or revamp 1-2 pages
✓ Dedicated project date/s, where we serve only you and your brand for a full 8hrs
✓ 45min check in call prior to launch
✓ Pre-recorded tutorials to manage the new updates, if needed
Monthly Support
$130
Cancel anytime
per month
✓ 30min call per month
✓ 3hrs of website updates per month
✓ Unlimited 1:1 Whatsapp messaging support
✓ A monthly email with personalized website tips based off your current website analytics, trends in the industry &/or recent service or product launches
✓ Priority on dates for “Website Updates in a Day” packages at discounted rate of $280/day
✓ Discounted hourly rate of $38/ hr for casual website updates outside of the 3hrs
Frequently Asked Questions
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Yes - if you have just completed a custom 1:1 project with us, you can reach out whenever within the first 6months. However, there may be delays in responses and delays in support. If you want more secure support - one of our monthly subscriptions will give you priority in our responses where we get back to you within 24 business hours.
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This can also be used for smaller projects. We are a small team so there are limited spots for these packages each month and operates on a first come, first serve process. If you have another support & maintenance package with us, you will be given priority over dates. We will always do our best to accommodate you!
Item examples that you could use this package for
(but not limited to):- Installing a new booking system
- Setting up new admin systems that integrate with your website
- Setting up an online shop
- Setting up an online tutorial / on demand video portal
- Redesign of a page
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We get it you have these grand ideas that may have come to you at 2am and you feel the momentum of it and are ready to get it up and out there as soon as possible.
We are here to support these grand ideas - so let’s get to it!!
In order to best serve our artists and creative we do have the option for a rushed project for a flat fee of $200 to get it done within the next week. If you need it done urgently there will be a rush fee of $200.