Extra Support & Maintenance
Choose a Support Option
Monthly Support
$65
Cancel anytime
per month
✓ 30min call per month
✓ 1hr of website updates per month
✓ Unlimited 1:1 Whatsapp messaging support
✓ A monthly email with website tips & any Squarespace updates
✓ Priority on dates for “Website Updates in a Day” packages at discounted rate of $280/day
✓ Discounted hourly rate of $38/ hr for casual website updates outside of the 90mins
MOST POPULAR
VIP Day: Updates-in-a-day
$340
10% off for multiple days
per day
✓ 90min strategy & planning call
✓ Use this day to bang out a bunch of updates &/or revamp up to 1 x page
✓ Dedicated project date/s, where we serve only you and your brand for a full 8hrs
✓ 30min check in call prior to launch
✓ Pre-recorded tutorials to manage the new updates, if needed
Monthly Support
$150
Cancel anytime
per month
✓ 30min call per month
✓ 3hrs of website updates per month
✓ Unlimited 1:1 Whatsapp messaging support
✓ A monthly email with personalized website tips based off your current website analytics, trends in the industry &/or recent service or product launches
✓ Priority on dates for “Website Updates in a Day” packages at discounted rate of $280/day
✓ Discounted hourly rate of $38/ hr for casual website updates outside of the 3hrs
Frequently Asked Questions
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Yes - if you have just completed a custom 1:1 project with us, you can reach out whenever within the first 2 months. However, there may be delays in responses and delays in support (between 10-20business days). If you want more secure support - one of our monthly packages will give you priority in our responses where we get back to you within 24 business hours.
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This can also be used for smaller projects. We are a small team so there are limited spots for these packages each month and operates on a first come, first serve process. If you have another support & maintenance package with us, you will be given priority over dates. We will always do our best to accommodate you!
Item examples that you could use this package for
(but not limited to):- Installing a new booking system
- Setting up new admin systems that integrate with your website
- Setting up an online shop
- Setting up an online tutorial / on demand video portal
- Redesign of a page
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We get it you have these grand ideas that may have come to you at 2am and you feel the momentum of it and are ready to get it up and out there as soon as possible.
We are here to support these grand ideas - so let’s get to it!!
In order to best serve our artists and creative we do have the option for a rushed project for a flat fee of $150 to get it done within the next week. If you need it done urgently there will be a rush fee of $150.
Referral Partnership Program
A big part of what has made GPG Designs thrive has been word of mouth and referrals! Your referrals and recommendations truly have meant the world to me and the continued success of this business! So thank you, thank you, thank you for always spreading the word about GPG Designs!
I’m working on some exciting new ways to grow the business, and I’m thrilled to announce the launch of our official Referral Partnership Program! This program is my way of saying thanks and giving you a chance to keep earning from sharing the GPG Designs love.
1:1 custom design projects
You get: $100 CAD for every custom project that books with us through your referral.
Your referral gets: $50 CAD off their project as a thank-you for joining the GPG community!
Website templates
You get: A personal promo code for 10% off any template.
Plus: A 12% commission on all template sales made with your code (templates start at $299)!
To manage your website moving forward
Helpful resources
Contact us
The best way to get in contact with us, moving forward is through our Whatsapp chat. Keep in mind, as much as we try our best to support and help out where we can, we are a small team and are regularly in 1:1 custom projects throughout the year so there may be delays in responses.
The best way to get either regular support of your urgent questions answered if by looking into one our support packages!
Whatsapp chat
Email us
Submit a support ticket
If you are needing technical support or have an issue with your current website moving - you can submit a support ticket here - websites with issues will take priority in our responses and we will get back to you within 7-10 business days